Help Centre

How to Access Video Tutorials & Courses
As a Carved Plus member, you get unlimited access to our growing library of video tutorials and music courses — all included in your membership. He...

How to Download Sheet Music with Carved Plus
As a Carved Plus member, eligible sheet music is free during your active billing period. Here’s the process.
1. Log in
Go to carvedculture.com and ...

How to download ebooks & tabs for free
As a Carved Plus member, you get unlimited access to all our digital eBooks and tabs at no extra cost. Here’s how to log in and download them for f...

How to Cancel or Manage Your Carved Plus Membership
f you’d like to pause, change, or cancel your Carved Plus subscription, you can do so yourself using our “Seal Subscriptions” system. Here's how:
...

What’s included in Carved Plus?
Carved Plus is our all-access membership that gives you unlimited use of all our digital music learning materials — eBooks, tutorial videos, sheet ...

Carved Plus - Frequently Asked Questions
Carved Plus is our all-access membership that gives you unlimited learning resources and member benefits. Below are the most common questions we ge...

My parcel says delivered but I didn’t receive it
Sometimes, a package may be marked as "delivered" by the carrier, but it hasn't arrived at your doorstep. If you're facing this issue, don't worry—...

I entered the Wrong Shipping Address
Mistakes happen, and sometimes, a wrong shipping address is entered during checkout. Don’t worry—if you realize the error in time, there are steps ...

What Are Your Accepted Payment Methods?
Wondering what payment methods you can use? Here's a list of what we accept:
Credit and Debit Cards: We accept Visa, Mastercard, and American Exp...
How to Track Your Order
Waiting for your order? Here’s how to track it:
Check Your Email: Once your order ships, you'll receive a confirmation email with your tracking n...
